310 E. UNIVERSITY DRIVE
MCKINNEY, TX 75069
FAX: 972-446-0765
OFFICE HOURS:
MON - FRI 8:30AM-5:30PM CT

FAQ

Where are Hisun products made?

Hisun Motors Corp / Hisun Motors Corp, USA

Changshou China / Dallas, TX


  • Years in Business: 25

  • 3.2 Million Square Foot Factory in Changshou China

  • Final Assembly in Dallas, TX in 250,000 Square Foot Facility

  • 27 Point Inspection after assembly
  • 75,000 Square Foot parts warehouse
  • 2012 6th largest supplies of UTVs in USA
  • Manufactures for some of the largest UTV Suppliers in US
Where can I get a Brochure?

Visit our Download Catalog page for a full catalog.  Each product page on the site offers a printable pdf spec sheet.

I need specifications on my Hisun UTV and ATV. Where do I find them?

Each product page on this website has a specification sheet which can be printed. You can also download photos and videos from our site.

How do I find performance specifications on my Hisun product?

Many performance specifications can be found in your owner’s manual. Download an owner’s manual here.

Where can I find accessories for my Hisun UTV / ATV?

Most Hisun ATVs and UTVs are sold with accessories included. For example, many of our competitor’s charge extra for windshields, roofs, winches, aluminum rims, and other features which are most often included on our ATVs and UTVs.

Where can I see a Hisun product?

See our dealer locator here.  You can also see our products in action using the many videos on this website.

Can I order a unit not currently in-stock at my local dealer?

Yes, because we perform final assembly in the USA, we offer our full line of products to our local dealers.

I have lost my Manufacturer’s Statement of Origin (MSO). How can I get a new one?

Simply contact us and request a replacement MSO.

Can I buy an extended warranty?

Hisun Retailers may offer extended warranties. A notice will be placed on our website if Hisun begins to offer an extended warranty.

How do I become a Hisun Dealer/Retailer?

See our dealer section here.

What are the requirements for being a Hisun Dealer?

Each inquiry is individually evaluated on a case by case basis.

What if the Dealer does not have the Hisun Product I want?

Because we perform final assembly in the USA, we offer our full line of products to our local dealers who can order them.

Where can I get my Hisun Product serviced?

Hisun has authorized retailers and service centers which sell genuine Hisun replacement parts. See our retailers here.

You can also contact us using our contact page to determine if we have an authorized service center in your area.


Where can I find maintenance information on my Hisun Product?

Maintenance information can be found in your owner’s manual. You can download an owner’s manual here.  

When should I have my Hisun Product serviced? What are the maintenance intervals?

Service intervals can be found in your owner’s manual. You can download an owner’s manual here.  

How long is the Hisun Product Limited Warranty?

The limited warranty on your Hisun varies by product and retailer. The length of your limited warranty can be found in your owner’s manual. Please note that each product is covered by a product warranty and an emissions control warranty which are exclusive of each other.

What does the warranty cover?

Please see the warranty section on this web-site to determine the coverage of the Hisun Warranty. Click here.

Where can I find a copy of my warranty?

The length of your limited warranty can be found in your owner’s manual. Please note that each product is covered by a product warranty and an emissions control warranty which are exclusive of each other.

When does the warranty start?

The Hisun limited warranty starts when the original purchaser purchases a Hisun Product from an Authorized retailer.

Does the warranty cover transportation costs?

Transportation costs are not covered.

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